Cancel a purchase (withdrawal)

Did you order from us online? You can cancel (withdraw from) your purchase within 14 days of receiving it. You don't have to give a reason and you don't need an account. Tell us which order it is and confirm your withdrawal.

Name

Email address

We'll send the confirmation here.

Order number

You'll find it in your order confirmation, for example #1234. Don't know it? Leave it empty and we'll find your order by your email address.

What do you want to cancel? The whole order Part of the order

Which products?

Then send the products back within 14 days. You'll get your money back within 14 days of your withdrawal; we may wait until we have received the products back. More information: Refund policy

Cancel a purchase (withdrawal)

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