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Last updated: 09-05-2026
This website is operated by RD Customz. Throughout the site, the terms “we”, “us” and “our” refer to RD Customz.
RD Customz offers this website, including all information, tools, products and services available from this site, to you, the customer or visitor, subject to your acceptance of these Terms of Service and any other policies published on our website.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms, conditions or policies referenced on our website.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access our website or use our services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
Company Name: RD Customz
Chamber of Commerce (KVK): 97854115
VAT Number: NL003145192B79
Country of Operation: Netherlands
Email: info@rdcustomz.nl
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products, website or services for any illegal or unauthorized purpose.
You may not violate any laws, regulations or third-party rights, including intellectual property rights, when using our website or purchasing our products.
Any breach of these Terms may result in termination of your access to our services.
We reserve the right to refuse service, cancel orders or limit quantities where necessary, for example in cases of suspected fraud, abuse, incorrect information, unauthorized resale or violation of these Terms.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our website, products, content or services without our written permission.
Credit card and payment information is processed securely by third-party payment providers. RD Customz does not store full payment card details.
We do our best to display product information, photos, prices, descriptions and availability as accurately as possible.
However, we cannot guarantee that all information on our website is always complete, accurate or current. Product colors, details and appearance may vary slightly due to screen settings, lighting, product updates or manufacturing differences.
We reserve the right to correct errors, update information, change prices, modify products or discontinue products at any time.
Some RD Customz products are vehicle-specific. Compatibility may depend on the vehicle model, year, trim, connector type, factory lighting and regional specification.
Customers are responsible for providing accurate vehicle information and selecting the correct product.
If you are unsure whether a product fits your vehicle, please contact us before placing your order. We are happy to help check compatibility.
RD Customz is not responsible for incorrect orders caused by wrong model selection, incomplete vehicle information or incorrect fitment assumptions by the customer.
You agree to provide current, complete and accurate order, billing, shipping and contact information.
We may cancel or refuse an order if the information provided is incorrect, incomplete, suspicious or appears to be fraudulent.
If we make changes to or cancel an order, we will try to notify you using the email address or phone number provided at checkout.
All prices are displayed in the currency shown on the website and include VAT where applicable, unless stated otherwise.
Prices, promotions, discounts and availability may change without notice.
We reserve the right to limit quantities, refuse orders or discontinue products at any time.
Orders are packed with care and shipped using tracked delivery.
Delivery times shown on our website or at checkout are estimates and may vary due to courier delays, customs checks, busy periods, holidays, weather conditions or other circumstances outside our control.
Once your order has been shipped, you will receive tracking information where available.
Please make sure your shipping address is correct before placing your order. RD Customz is not responsible for delays, failed deliveries or extra costs caused by incorrect or incomplete address details.
Consumers have the right to request a return within 14 days after receiving the order, unless an exception applies under applicable law.
To request a return, please contact us at:
The returned product must be unused, undamaged, complete and returned in its original packaging with all accessories, manuals and parts included.
Products that are installed, used, damaged, scratched, altered, incomplete or returned without original packaging may not be accepted or may be subject to a reduced refund.
For full details, please review our Refund & Return Policy.
For standard returns, return shipping costs are the responsibility of the customer, unless the return is caused by a confirmed mistake on our side or a confirmed defective product.
If you return your full order within the legal return period, we will refund the product price and the standard outbound shipping costs where legally required.
If you return only part of your order, the original shipping costs may not be refunded.
Extra delivery services, express upgrades or additional shipping options may not be refundable.
Refunds are processed after we have received and inspected the returned item, or after you have provided proof of return shipment where legally applicable.
Please inspect your order immediately after delivery.
If your item arrives damaged, defective or incorrect, contact us within 48 hours of delivery at:
Please include your order number, a clear description of the issue and clear photos or videos of the product and packaging.
After reviewing the case, we will offer a suitable solution such as a replacement, repair, store credit or refund where applicable.
Automotive products should be checked carefully before installation.
RD Customz is not responsible for damage caused by incorrect installation, forced fitment, misuse, modification, incorrect wiring, damaged connectors, improper handling or normal wear and tear.
For products that require technical installation, we recommend professional installation.
Installed, mounted, connected, wired, test-fitted or used products are not eligible for a standard return, unless the product is defective or incorrect due to our mistake.
All content on this website, including text, images, product photos, graphics, logos, designs and branding, is owned by or licensed to RD Customz and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify or use our content without written permission.
Any third-party brand names, vehicle names or logos used on our website are used only to indicate compatibility or product reference, unless stated otherwise. RD Customz is an independent aftermarket brand and is not affiliated with, endorsed by or officially connected to any vehicle manufacturer.
If you submit reviews, comments, photos, videos, suggestions or other content to us, you grant RD Customz permission to use, edit, publish or display this content for business, marketing or customer support purposes, unless you clearly request otherwise.
You are responsible for the content you submit and confirm that it does not violate any third-party rights, laws or regulations.
We may remove content that we consider offensive, misleading, unlawful, abusive or inappropriate.
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use and protect your personal information.
Our website may include third-party tools, apps, payment providers, shipping services, social media links or external websites.
We are not responsible for the content, accuracy, availability, policies or practices of third-party websites or services.
Your use of third-party services is at your own risk and may be subject to their own terms and privacy policies.
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping times, availability or other details.
We reserve the right to correct errors, update information or cancel orders if information is inaccurate, including after an order has been placed.
You may not use our website, products or services:
We reserve the right to terminate access to our services if these prohibited uses are violated.
We do not guarantee that our website or services will always be uninterrupted, secure, error-free or available.
To the fullest extent permitted by law, RD Customz is not liable for indirect, incidental, special or consequential damages, including loss of profit, loss of revenue, loss of data or business interruption.
Nothing in these Terms limits or excludes any rights you may have under mandatory consumer protection laws.
You agree to indemnify and hold harmless RD Customz, its employees, contractors, partners and service providers from any claim, damage, loss or expense resulting from your breach of these Terms, misuse of our website or violation of any law or third-party rights.
If any part of these Terms is found to be unlawful, invalid or unenforceable, that part will be enforced to the fullest extent permitted by law or removed where necessary.
The remaining provisions will remain valid and enforceable.
These Terms remain effective unless terminated by you or by us.
You may stop using our website and services at any time.
We may suspend or terminate your access to our services if we believe you have violated these Terms or used our website in an unlawful, abusive or fraudulent way.
These Terms of Service are governed by and interpreted in accordance with the laws of the Netherlands.
We may update, change or replace these Terms from time to time.
The latest version will always be available on our website. Continued use of our website after changes have been published means that you accept the updated Terms.
Questions about these Terms of Service can be sent to: